Product


Product thinking is grounded in connecting work to value — deciding what to build and why, based on learning rather than assumption.

Across different approaches, this area consistently emphasizes a small set of core principles:

  • Outcomes over output
  • Customer understanding over internal convenience
  • Learning over certainty
  • Feedback over speculation

In the context of the cloud migration, these principles help ensure that faster delivery and new capabilities translate into meaningful impact. They shape how problems are framed, how options are explored, and how feedback informs priorities.

When this transformation is working, Product practices help teams focus effort on what actually matters, not just what is easiest to ship.


Related Practices

Continuous Discovery

Ongoing learning about customers and problems alongside delivery, so decisions adapt as reality changes.

Customer Feedback Loops

Building reliable ways for customer signals to influence priorities so learning is continuous and value stays visible.

Outcome Framing

Framing work around the change we want to create, so priorities are guided by impact rather than activity alone.


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